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Jooyoung Lee,   Vice President  SK Research Institute

When we think about the reasons of customer movements with HiDD Group, at some point we arrive at an ingenious solution that we might have missed in passing.

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Wonseo Lee,   Senior Manager  Hyundai Motor Group

I believe that HiDD Group's approach, based on the fundamental concept of customer-based innovation, provides good solutions for all departments within the company that deal with the themes of both 'Market' and 'Customer.'

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Patrick Kim,   Senior Managing Consultant  IBM

We’re grateful to have partnered with HiDD Group, who truly understood our client’s users, gave them a voice, and helped design a platform that resonates with their needs.

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Scott W. Cho,   Chief Knowledge Officer  SC*P  Toronto, Canada

Their leadership in design thinking fosters a culture of innovation and collaboration, inspiring others to tackle challenges creatively and achieve impactful results together.

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Bo Seung Son,   Editor  IssueMaker Magazine

Even if the world changes rapidly, the conclusion is ‘people’, a company that observes people with affection for them and works for them

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Services & Offerings

HiDD Group provides strategic sustainable growth direction based on people-centered insights.
We uncover clues to innovation in the context of our customers, and together we grow your organization's problem-solving capabilities.

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Innovation
Design Consulting

Collaborate with experts to propose innovative concepts and actionable strategies.

Innovation
Design Consulting

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Ethnography
Design Research

Dive deep into customer context,
and uncover hidden opportunities within it.

Ethnography
Design Research

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Creative Problem Solving Training

Improving creative problem-solving skills with Design thinking workshops to solve real-world problems for customers

Creative Problem Solving Training

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Industry Experience

For over 20 years, we've worked with insightful experts and passionate clients across a wide range of industries.
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Electronics

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Communications

→ View Projects

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Online Commerce

→ View Projects

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Public Service

→ View Projects

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→ View Projects

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→ View Projects

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With our multi-disciplinary teams,

Cultivating Excellence in Human-Centered Design & Innovation

See problems differently and approach them from the ground up.


We work with people who are passionate designers about change and innovation.

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Taeyoung Ha

CX Consulting Lead

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Scott W. Cho

Partner, North America Head

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Joowon An

Senior UX Designer

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Jackie, Jang

Adviser, Digital Health and Tech
/ U.S. to Worldwide

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Kevin Seo

CEO, Director of Innovation

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Where We Work

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UNITED STATES
FRANCE
UNITED KINGDOM
INDONESIA
NETHERLANDS
THAILAND

Global Capabilities,
Powerful Impact

HiDD Group has successfully worked with leading organizations around the world, demonstrating proven human-centered strategy consulting expertise in the global marketplace.

MALAYSIA
CHINA
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